Welcome to Glory Tours Salalah. By accessing our website https://www.glorytourssalalah.com, submitting an inquiry, or booking any tour or service with us, you agree to be bound by these Terms & Conditions. Please read them carefully.
Company Information
Glory Tours Salalah is a licensed tour operator based in the Sultanate of Oman, providing tours, excursions, transportation, and travel-related services in Salalah, Muscat, and across Oman.
Acceptance of Terms
By using this website or our services, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Cancellations & Refunds Policy.
If you do not agree, please do not use our website or services.
Services & Bookings
All tours and services are subject to availability.
Tour descriptions, itineraries, durations, and prices are provided in good faith and may be adjusted due to operational, safety, or weather requirements.
A booking is considered confirmed only after written confirmation and receipt of payment (where applicable).
Glory Tours Salalah reserves the right to refuse service at its discretion for valid reasons.
Prices & Payments
All prices are quoted in Omani Rial (OMR) unless stated otherwise.
Prices may change without prior notice; confirmed bookings will not be affected.
Full or partial advance payment may be required depending on the service.
Any bank charges, payment gateway fees, or currency conversion costs are the responsibility of the customer.
Cancellations & Refunds
All cancellations and refunds are governed by our Cancellations & Refunds Policy, which forms an integral part of these Terms & Conditions.
Peak Season (Khareef season, public holidays, and high-demand periods) is subject to stricter cancellation timelines, including more than 14 days’ notice for full refunds.
No refunds will be issued for no-shows or unused services.
Please review the full policy before confirming your booking.
Changes & Modifications
Glory Tours Salalah may modify itineraries, routes, schedules, or services due to weather, safety, force majeure, or unforeseen circumstances.
Where possible, suitable alternatives will be offered.
Requests for customer-initiated changes are subject to availability and may incur additional charges.
Customer Responsibilities
Customers are responsible for:
Providing accurate personal and booking information
Ensuring valid passports, visas, and travel documents
Following instructions from guides and drivers
Respecting local laws, customs, culture, and the environment
Declaring any medical conditions that may affect participation
Failure to comply may result in service refusal without refund.
Health, Safety & Insurance
Participation in tours and activities is at the customer’s own risk.
Glory Tours Salalah is not responsible for personal injury, illness, loss, or damage unless caused by proven negligence.
Customers are strongly advised to obtain comprehensive travel and medical insurance.
Liability Limitation
To the maximum extent permitted by law:
Glory Tours Salalah shall not be liable for delays, cancellations, injuries, losses, or additional expenses caused by events beyond our control, including weather, natural disasters, government actions, or third-party service providers.
Our total liability shall not exceed the total amount paid for the booked service.
Third-Party Services
Some services may be provided by independent third parties (such as hotels, transport companies, activity operators). Glory Tours Salalah acts only as an intermediary and is not responsible for the acts, omissions, or defaults of third parties.
Website Use & Intellectual Property
All website content, including text, images, videos, logos, and branding, is the property of Glory Tours Salalah unless otherwise stated.
Unauthorized copying, reproduction, or commercial use of website content is strictly prohibited.
Privacy
Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.
Governing Law & Jurisdiction
Your use of this website is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data.
Changes to These Terms
Glory Tours Salalah reserves the right to update or modify these Terms & Conditions at any time. Updates will be effective upon publication on this page.
Contact Us
For questions regarding these Terms & Conditions, please contact us via the website contact form, or via info@glorytourssalalah.com
These Terms & Conditions are designed to protect both customers and Glory Tours Salalah while ensuring transparent and fair business practices.